memoryBlue

Inc. 5000

Inside Sales Blog

4 Tips to Make Your Employee Feedback Effective

September 5th, 2013
by Chris Corcoran

4 Tips to Make Your Employee Feedback Effective

We all want our employees to work effectively and efficiently. And we want to instill a strong sense of purpose and motivation to achieve. Yet in our daily grind, we sometimes get too distracted by deadlines and priority lists — and overlook key factors in creating and maintaining a strong team.

When it comes to cultivating the drive to achieve, providing consistent feedback is a powerful tool that pays off in the end. Employees can’t read minds (though they can read between the lines of a curt email). And they need to know what they’re doing well and what they can do better. As Bill Gates tells an audience at a recent TED Talk: “We all need people who will give us feedback. That’s how we improve.” The feedback needs to be more than a one-word mark of approval or disapproval, Gates adds. It needs to be a real dialogue. Continue Reading

Inside Sales Management, Inside Sales Training

The Case for Hiring for Potential: 5 Factors to Consider

August 15th, 2013
by Chris Corcoran

The Case for Hiring for the Potential

The pressure is on: your company is growing, so you’re hot on the recruiting trail looking for the dream inside sales candidate to help propel your organization to the next level. You know, the one with the perfect combination of skills and experience who will step into a position and take off running. Unfortunately, that winning combination is not always out there – or, the right person might not be available at the right time. Before you embark on a costly and time-consuming hunt for perfection, think about hiring for potential. Consider the bigger picture when it comes to talent and recruitment, particularly with regard to aptitude and ability. Set aside past experience and mastery of skills. Look for what may be instead of what is. Continue Reading

Inside Sales Management, Sales Career Advice

The 5 Reasons Your Company Needs a Mentorship Program

August 8th, 2013
by Chris Corcoran

Mentorship Program

Now that you’ve hired the perfect candidates, it’s time to think about how to keep your new employees happy. Mentorship programs are a mutually beneficial way to maximize the time and resources you spend selecting new talent for your team, and they provide numerous opportunities to increase the value of your employees throughout their tenure at your company. memoryBlue implemented a mentorship program in the beginning of 2011 and so far more than 75 inside sales professionals have participated in it. Our mentors and protégés alike feel that the program plays a significant role in their training experience.

While it’s true that creating a robust mentorship program can require significant time and resources to plan and implement—the results will impact your bottom line and have lasting positive effects for both your business and your employees. Consider these benefits when determining whether or not your company should commit to a mentorship program.

Continue Reading

Inside Sales Management, Inside Sales Training


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