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5 Common Sales Mistakes New Inside Sales People Make (and How to Avoid Them)

January 12th, 2016
by Robbie Connors

Over the course of my career in inside sales, I’ve worked with a host of high-tech firms surfacing new business opportunities in the federal government, manufacturing, retail, financial, and healthcare industries. This experience has allowed me to see firsthand what works and what doesn’t. I’ve been fortunate to work at a company that believes in continuous training, professional development, and coaching. Like all of my contemporaries, I’m provided with a blueprint to follow.

Sales MistakesWhile having a proven plan in place is crucial, it is essential that you adjust it to fit to your unique style. What works for some people doesn’t work for others, so it is critical that you are adaptable and not afraid to try new tactics.

My first few months in inside sales were not met with great success. I was trying out different strategies and making sales mistakes. After three months of not hitting my goal, I began to worry that high tech sales might not be the best fit for me.

Fortunately, I am too competitive of a person to give up easily. I looked back and evaluated everything I had tried to determine what was working and what wasn’t. Through hard work, refinement of technique and a relentless commitment to improve, I was able to become a top-performing SDR in less than a year.

Below are the five biggest lessons I learned on my path to sales success. I hope you can avoid some of the common mistakes I made.

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